Digital Marketing Salesmate Vs. Pipedrive – Who is the Best CRM For 2019 January 30, 2019/ By:jake/ No Comments Customer relationship management (CRM) has become a crucial tool for all organizations, irrespective of their size or industry. It is a state-of-the-art technology that is used to manage clients according to different filters such as old, new and potential ones. Using a CRM can supplement your customer acquisition efforts as it provide specious insights into online customer behavior. What’s more, the system also makes things easier for sales reps allowing them to focus on more crucial tasks such as bringing new clients onboard. Research shows that businesses who have adopted WordPress CRM technology will lead a more productive workforce by almost 15%. Another statistic highlights that 91% of companies with at least 11 employees or more have embraced CRM software to organize customer data in the workplace. However, many new entrepreneurs and business owners are confused when it comes to choosing the best CRM software for the workplace. There are lots of CRM systems out there, and the best ones are undoubtedly Salesmate and Pipedrive. The best way to find out which CRM app works best for your business needs is to study each software’s pros and cons. Today, we are going to exactly that for you so you can choose the most competent CRM application to expedite your business growth: Salesmate: Salesmate is a popular cloud-based CRM application that helps you with all your customer management needs. It has a lot of advanced organizational capabilities that can help you to store customer data systematically and according to relevancy. Let’s take a look at some of the best features of the Salesmate app and what makes it more efficient than its competitors: Features and functions Enhanced reporting features: Sales mate has excellent reporting features which help track the various variables contributing to effective sales activities. You can check out the position of every lead in the sales pipeline, how long did it take to convert a prospective lead into a paying customer and even the total time it took a sales rep to wrap up a phone call. All these reports can help you to monitor, assess and improve your sales activities. A proactive solution to customer engagements Sales mate prompts you if a client has not engaged with your business for a while. The interactive user interface of the app allows you to send out an attractive email with a professional email signature. You can offer discounts, send a welcome message or simply wish them on their birthday. Advanced predictive algorithm The strength of Sales mate lies in its advanced predictive algorithm which allows you to put together a perceptive and accurate sales forecast. Many small and medium enterprises are using Sales mate for its advanced predictive algorithm. User-friendly interface Sales mate is highly customization, and you can set it according to your industry’s requirements. What’s more, this whole process is extremely user-friendly, and you don’t need to be a pro to manage Sales mate. Even a common sales rep can find his way around the app. Automation The app allows you to automate many sales function activities such as the delegation of responsibilities among st the sales staff and sending essential emails to newly subscribed customers. 2- Devices Supported All features of Sales mate work well with different types of devices including desktops, tablets, and laptops. Even the small screen size of mobile allows you to navigate flawlessly through the mobile version of the Sales mate app. 3- Security Sales mate stores all client data in separate enterprise-grade databases to prevent any sort of security breach. All interaction between the client and Sales mate is encrypted with SSL, 256-bit AES encryption. You can also purchase a secondary database for data back-up in case of a failure. 4- Pricing plans: Here are some of the pricing plans that are being offered by Sales mate: A monthly plan for as low as $15 per month Annual plan for $12 per month A 15-day free trial Pipedrive: Pipe drive is yet another intuitive CRM solution which offers a variety of features to help follow-up sales leads and other crucial customer data. It has a simple yet striking interface, effective sales forecasts, and a convenient reporting system. Let’s take a look at how Pipe drive can help enhance your sales team’s productivity: 1- Features and functions Provides clear information Pipedrive offers a clear snapshot of the entire sales cycle as it highlights activities that need your immediate attention such as lucrative deals. What’s more, it also allows you to monitor each sales agent’s performance where you can compare lost and secured deals as well as customer correspondence in one database. Organized lead management Pipe drive allows you to take an incredibly organized approach towards lead management, thanks to its detailed configuration features, as well as its ability to import leads from other networks. Highly customization Pipe drive can be customized to a certain extent by your industry’s requirements. All you need is to click and add customized fields to your sales pipeline. Graphical reports Sales mate offers a graphical representation of all your sales reports so that they are easy to understand and you can discuss any issues with your sales team. 2- Supported devices Pipe drive is easily compatible and thoroughly responsive and can be used across all types of devices such as PCs, laptops, tablets and mobile phones. \ 3- Security Pipe drive not only secures and backup data within the hosting infrastructure but also carries out regular encrypted backups on Amazon server. Backups take place every night so that no data is left unsecured. Pipeline’s data is hosted with Rack space, which is a reliable hosting provider following SAS 70 type II compliance. 4- Pricing plans Here are some of the pricing plans offered by Pipe drive: Silver plan for $10 per month Gold plan for $25 per month Platinum plan for $75 per month A free 14-day trial Final verdict: Both these CRM tools provide a variety of features to enhance the efficiency of your business. They work flawlessly to provide lead generation, sales forecasting, email marketing, and sales team performance tracking. This is why both these CRM solutions are extremely popular within the industry. However, before you choose one out of the two, it is important to identify what you want out of your CRM software. The distinct qualities of each CRM software allow them to be much more suitable for a certain type of business. For example, if you have recently started your business and are using a CRM tool for the first time, we advise you to choose Pipe drive as it is easy to navigate and offers graphical reports that are easy to understand. On the other hand, if you are running a well-established online business and are looking for a solution that offers a detailed set of features while generating a good ROI, then Sales mate is your best bet. The reason behind choosing Sales mate for larger enterprises is that it enables you to manage a large clientele with sheer brilliance while allowing many more automation options as compared to Pipe drive. We hope this comparison between Sales mate and Pipe drive was helpful. Remember, picking the right CRM tool can make or break your business. So, are you all geared up to face 2019 with the best CRM software?